• 2 years ago

Job Information

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    Job Experience : 2.5-5 Years

Job Description

Job role:

– Serve as the primary point of contact for End-user.
– Analyze and resolve issues for individuals
– Ability to work in a team and communicate effectively
– Escalate service requests/Incidents that require level 2 support
– Diagnosis skills of technical issues
– Ability to multi-task and adapt to changes quickly
– Self-motivated with the ability to work in a fast-moving environment
– Flexible to work on a 24*7 environment

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