L1-Analyst

Job Description

Windows Specialist Tasks Summary & Responsibilities

– Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
– Monitor data center health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
– Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
– Outage Handling
– Creating volumes, assigning to servers and remote replication
– Creating\Deleting personal Y drive
– Creating and managing Shared drive access
– SSL Certificate Renewal in servers
– Providing Assisted Shadow Session to users
– CPU, Memory, Disk Space Utilization issues
– Data movement and File restoration
– Perform routine/scheduled audits of the systems, including all backups
– Manage network servers and technology tools
– Troubleshoot issues and outages
– Ensure security through access controls, backups, and firewalls