Process Manager

  • 3 years ago

Job Information

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    Job Experience : 6 - 10 Years

Job Description

1. Understanding the client’s requirement and infrastructure.
2. Understanding of ITIL Processes.
3. Open to work in shifts
4. Incident Management
5. Change Management
6. Problem Management
7. Configuration Management
8. SLA Management & Reporting Produces regular management reports as per defined KPIs.

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